Step 3: fill in the matrix for each team member and for every taskĪfter all information concerning milestones, team members and responsibilities has been collected, the matrix can be filled in using the right data. For instance, if a website is being built, milestones could be the first design, testing and approval by the client. Use the developed objectives from the project plan or sponsor’s requirements and note down exactly which milestones must be achieved to deliver the project on time. Just like every project starts with planning, this is also an important part of the RACI model. However, when members see their names in the matrix, this promotes their engagement. Sometimes, it is also possible to use the position titles or team names. Use the names of these people when this makes sense. Examples are the sponsor, project manager, team members, analysts and more. It’s important to keep track of exactly who will be working on a certain task or project. A toolshero template is available for this purpose.įollow each step below to complete the template. Step-by-step plan filling in the RACI Matrixīelow, we discuss several steps that the user must follow to develop his own RACI Matrix. This includes facilitating and supporting employees and/or departments. The ‘O’ stands for Out of the Loop the one who’s standing at the sidelines and isn’t part of the process. The ‘S’ stands for Support someone who supports and motivates team members to carry on in the project. Sometimes, the ‘S’ (RASCI) or ‘O’ (CAIRO) is added to the RACI model. When a person falls under multiple characteristics, this could create stagnation in the project because it hinders the completion of specific tasks. However, apart from this exception, we recommend appointing each characteristic to only one person in the project. In that case, it is assumed this characteristic is joined with that of Responsible.
It’s often the case that the role of Accountable is not part of the RACI Matrix. Informed: this person is kept informed with up-to-date information about the progress and achieved results. This is a two-way street in addition to giving advice, he or she also helps in the execution and steers the result. ConsultedĬonsulted: this is the person who is consulted beforehand.
It’s possible that an ‘Accountable’ is appointed per task. Others are accountable to him or her and he or she must approve the task (sign off). AccountableĪccountable: this person bears final responsibility for the correct completion of one or multiple project tasks. Subsequently, the executor must provide justification to the ‘Accountable’ person. Responsible: the person carrying out the task is responsible for the execution. RACI is an acronym of four important characteristics involved in a project: Responsible Conversely, an individual person may fulfil various different roles.įor instance, ten employees can fulfil the role of project manager within an organisation, and a single individual can fulfil the role of project manager and business analyst. Such a role can be carried out by multiple people.
We must distinguish between a functional role and individual people.Ī functional role is a description of a wide range of tasks. The RACI Matrix has a fixed design, with the names of functional roles on the horizontal axis and the various tasks, activities, the achievements to be delivered and responsibilities on the vertical axis. For example, an organisation may have ten employees who can perform the role of project manager and one person can perform the role of project manager and business analyst. Vice versa, a single person may have different roles. These tasks may be performed by various people. A role is a description of a set of tasks. A distinction must be made between a role and individual people. The RACI Matrix has a fixed layout with a horizontal axis of roles and a vertical axis with tasks, activities, deliverables and responsibilities. This powerful solution is often used with PRINCE2 project management and the LEAN method. The RACI Matrix is also referred to as Responsibility Assignment Matrix (RAM) or Linear Responsibility Chart (LRC). Do you want unlimited and ad-free access? Find out more